Hey @TeamYouTube, it's been nearly a whole day and our latest video still hasn't processed past 360p. Please fix?https://youtu.be/9OjZkmwYNiU
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Replying to @ToyGalaxyTV
Our Creator Support team can dive into this further with you, contact them here: https://goo.gl/BxLi8H . Hope this gets resolved.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
Ok
@TeamYouTube tried contacting Creator Support about the issue but got a response back that we are not eligible for email support because we're not part of the Partner Program, which we very clearly are. Now what?1 reply 0 retweets 0 likes -
Replying to @ToyGalaxyTV
The availability of HD may take a bit longer than other resolutions. We are working to improve this! If you prefer to wait for availability of HD, you can upload your video as unlisted and make it public once that resolution is available.
1 reply 0 retweets 0 likes -
That's odd! Have you tried re-uploading the video to see if that helps? Let us know.
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