@TeamYouTube I’ve been transcribing my subtitles as usual but it doesn’t let me post them. It just says “setting timings” which it’s been doing for the past 6 days :/ is it because I switched to the YouTube beta?
Channel url:http://YouTube.com/oliviaroach
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Replying to @writing4joy2
We'd like to know more! Does this happen across devices? Also, could you send a screenshot for us to have a closer look at it? Keep us posted.
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Replying to @TeamYouTube
I don't know how to add subtitles on any other device but my laptop... It does happen across videos though. I have tried it with a 2nd video and it's the same. Screenshots of the video from 6 days ago. When I open my subtitles I can only choose 'needs more work' and not 'post'pic.twitter.com/XKKKaBSKiS
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Replying to @writing4joy2
Thanks for the screenshots. Could you try clearing the cache/cookies of your browser and checking it on Incognito mode? Let us know if it fixes things for you.
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Replying to @TeamYouTube
I did clean my cache & cookies and also opened it incognito mode, but no difference :/pic.twitter.com/m1OhYqsuio
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Replying to @writing4joy2
Just to confirm, have you tried posting it using 'YouTube Studio Classic'. Here's how you can switch: Click "Creator Studio Classic" in the bottom-left corner of the screen. Let us know if this helps!
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Replying to @TeamYouTube
I have tried it but no difference. So sorry to be such a bother :(
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We've passed this along to our team and we'll have someone reach out to you via email.
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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