@TeamYouTube The YouTube TV app isn’t working on my Roku 3. It is working on another tv just fine. I’ve tried deleting & reinstalling & still nothing. Help!
-
Show this thread
-
Replying to @rick_morton
Hi, Rick. What problems are you having? Are you getting an error message? Do you mean you tried removing and re-adding the YouTube TV channel? We're here to help!
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
I start the Roku YouTube TV app & see an hourglass followed by a black screen that never goes anywhere. I have already uninstalled & reinstalled the app & it hasn’t helped.
1 reply 0 retweets 0 likes -
Replying to @rick_morton
Has it worked on this Roku before? Have you checked for any updates for your Roku? Please tell us all troubleshooting you have attempted. We're happy to help!
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
The YouTube TV app worked perfectly before last week. It is working now with extra clicks of the “OK” button on the Roku remote & lots of dragging. I have updated the app to no avail. Have you had other reports of poor Roku 3 performance?
1 reply 0 retweets 0 likes
We haven't seen similar reports. To help us investigate this further, we'd recommend you to get in touch with our live support team over the phone or through live chat. You can contact them here: https://goo.gl/Nfd4BB . Hope this gets fixed!
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.