@TeamYouTube why can't i change my thumbnail on my new channel https://www.youtube.com/watch?v=4zE6eAr0nNY … ??
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Replying to @rubygamingza
We'd like to help. What device are you using? Are you getting an error message? Let us know and we'll look into it. Keep us posted.
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Replying to @TeamYouTube
I am using google chrome where there should be an upload custom thumbnail there is nothing
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Replying to @rubygamingza
Hmm, have you already verified your account? Here's our Help Center article that has more info about adding video thumbnails: https://goo.gl/PeHYTA . Hope this helps.
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Replying to @TeamYouTube
Thank you
@TeamYouTube you legends...It was a verification problem1 reply 0 retweets 0 likes
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