@TeamYouTube Our channel is having issues where people can’t subscribe and our videos aren’t going out to the subscription feeds. Please help?
We'd like to help. What device are they using? Also, do you have screenshots from your subs? Send more details our way, we'll take a look!
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It's all devices, none of our subscribers are receiving the videos in their feeds and our subscribe button is missing. Here's our channel URL: https://www.youtube.com/user/tvpromosdb/ … and a screenshot someone sent me https://twitter.com/ChazzyIrving/status/1051485729791102976 … (Same exact issue Lunaa had: https://twitter.com/Lunaa/status/1049747523626303489 …).
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Any update on this? Provided a screenshot but no answer after 6+ hours. You should be able to quickly confirm the missing sub button at https://www.youtube.com/user/tvpromosdb/about … (and existing users are not seeing our stuff in their sub feeds either).
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Just to confirm, it's been how long that subscribe button is missing on your channel page? Also, was your channel reinstated recently? Let us know we'll take a look.
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The channel isn't even loading properly, unable to scroll down too.pic.twitter.com/pAHzdr3yKr
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Yeah it’s really messed up for all 1 million of our subscribers. Have reported these issues multiple times to
@TeamYouTube with screenshots and info but no luck yet. Hoping they fix it today.
End of conversation
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Also having issue, when I click Tv Promos channel in sidebar of YouTube iPad app it goes to the very bottom and never loads in the videos. They don’t show up in my sub feed box at all. Can’t see sub count / button either. Screenshots included.pic.twitter.com/b2MOHEkf5p
Thanks. Twitter will use this to make your timeline better. UndoUndo
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