@TeamYouTube For the last few days, whenever I finish a livestream, my thumbnail changed from my uploaded one to my default header from my channel. I even try and change it and it doesn’t work. How can I stop this?
That doesn't seem right. Are you seeing an error message while trying to change the thumbnail? Does this happen across devices? Keep us posted.
-
-
No error. It uses the custom pic while the stream is live but as soon as the stream ends it goes to my default pic. When I go to change it again it still shows the custom pic is chosen. Happened to the last 5/6 streams. Shows that on my pc too.pic.twitter.com/XFTrrjZyzZ
-
Hmm, make sure you are following the recommended guidelines for the image size & resolution for your custom thumbnail: https://goo.gl/T0AbeJ . Let us know, we're happy to help further.
- 2 more replies
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.