@TeamYouTube my notifications aren’t sending out to everyone who has them on. Can you help?
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Replying to @choosymk
We'd like to help. Could you ask your subs, is this happening for desktop, mobile or email notifications (or all of the above)? Also, is this happening with *all* notifications or just certain types? Appreciate the additional info!
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Replying to @TeamYouTube
A lot of them have messaged me that it’s all notifications and sometimes I’m not even in there sub box! Also I can’t make community post either.
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Replying to @choosymk
Have you checked if you've selected 'Notify subscribers' under advanced settings when you publish your videos? Also, could you share more info on what happens when you try to make a community post? Keep us posted.
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Replying to @TeamYouTube
Ya I looked in advanced settings and it was checked and it won’t let me make a community post. Now it’s just not there
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Replying to @choosymk
Just to confirm, do you not see the community post tab on your channel? Or, do you see any error message when you try to make a post? Let us know.
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Replying to @TeamYouTube
I don’t see it at all anymore and some of my subscribers say that they see my vids in the sub box but don’t get notifications and some say they don’t see my vids in their sub box at all.
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Replying to @choosymk
That doesn't seem right. Can you get in touch with our Creator Support team who can look into this for you: https://goo.gl/BxLi8H ? Hope this gets resolved.
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Replying to @TeamYouTube
Hi would I be able to dm you because the problem is still not fixed and I don’t k ow what to do
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Hey there, let us know what seems to be happening and we will see what best can be done!
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