Thanks for reaching out. Check out the 'Remove custom URL & claim a new one' section of our Help Center article on custom URLs. This may help answer your question: https://goo.gl/UTqwaV . Give us a shout out if you have any questions.
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Replying to @Venoxcide
Can you get in touch with our Creator Support team who can look into this further: https://goo.gl/BxLi8H ? Hope this gets resolved.
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Replying to @Venoxcide
Sorry about the trouble. We've passed this along to our team and will have someone reach out to you further over email. Thanks!
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Replying to @Venoxcide
We'd like to know more. Can we discuss this further over a DM?
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