@TeamYouTube, why are there automatic cards in my videos? This has been happening for months, and when I go to the cards tab in the YouTuber studio there isn't a card to remove.
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Replying to @itserakir
We'd like to help. Mind sharing a screenshot of what you see for us to take a look? Thanks.
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Replying to @itserakir
Thanks for sharing the screenshot. Just to confirm, does this happen across devices/browsers? Let us know.
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Replying to @itserakir
Thanks for the info. Have you tried clearing your browser's cache and cookies to check if that resolves the issue? Learn more: https://goo.gl/xucIvG . Let us know if that helps!
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Replying to @TeamYouTube
I've tried that multiple times and it hasn't fixed the issue. The card is claiming I'm live streaming and links to a recorded stream if that's any help.
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Replying to @itserakir
Thanks for the info. We'll pass this to our team and someone from our team will reach you via email.
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Replying to @itserakir @TeamYouTube
Hey
@TeamYouTube uh. The glitched card is still there. any info on why that is? it's been 2 weeks, I thought it would be fixed by now. I got an email 6 days ago saying you're looking into it and haven't gotten a reply since then.1 reply 0 retweets 0 likes
Extremely sorry for the delay. You'll receive an update soon.
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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