@YouTubeTV your app on Xbox 1 is shutting itself down unexpectedly without error codes
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Replying to @jake5oh2
Here to help! Have you tried these troubleshooting steps? Check or reset your internet connection> Restart your Xbox> Restart the YouTube app. Let us know if this fixes things. Thanks!
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Replying to @TeamYouTube
I’ve tried all the troubleshooting tips that were given and still no luck the app will suddenly close after a few hours of watching... it will act like it’s losing Internet connection but if I just change the channel everything is OK this is the weirdest stuff
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Replying to @jake5oh2
Thanks for following up with us! Is this issue occurring when streaming a specific channel or more than one channel? We appreciate any further details you provide us on this odd behavior.
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Replying to @TeamYouTube
It doesn’t really seem to matter what channel is on...a circle pops up as if I’m losing connection....my xbox1 is directly connected to my router...but the weird part is that all I have to do is change the channel, then change it back and everything is fine. I dunno
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Thanks for the info. We recommend getting in touch with our live support team over the phone or through live chat and they will look into this for you. You can contact them here: https://goo.gl/Nfd4BB
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