There could be several factors that may impact your ability to live stream. Here's our Help Center article that has more info on 'Restrictions on live streaming': https://goo.gl/aN617x . Hope this helps.
We'd like to look into it further. Could you share a screenshot from your Creator Studio > Channel > Status and features page and your channel URL? Keep us posted.
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Thanks for the screenshot. We've passed this along to the team. Look out for an email update.
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