It’s frustrating hearing that our viewers don’t get notifications when we upload on @YouTube even when they have the bell clicked and for all uploads. We don’t always show in subscriptions as well. And when you ask for assistance you get a automated response,
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Replying to @Our3Bs
We'll need to look into this further, send the video URL and screenshots our way. Also, any chance you have a YouTube Channel URL for one of your subs who didn't get the notification? A specific example would be really helpful to investigate. Let us know!
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
Here are some but I can assure you this is happening across the platform. It started 2 weeks ago. My realtime views have dropped over 50%! And we use to average 50 new subs a day and now we are lucky if we get any. This was a SUDDEN change not something that happened over time.pic.twitter.com/deRckHHoIl
2 replies 0 retweets 0 likes
Hmm, could you let us know, are they not receiving notifications on desktop, mobile or emails (or all of the above)? Also, is this happening with *all* notifications or just certain types? Appreciate the additional info!
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