Dear @TeamYouTube ,i have problems with my channel..it seems that is not working.
I have 12.700 subs but they never receive any notifications(most of them)
I had 7 people on live stream today..can you check if something wrong? Same problem with my videos.https://www.youtube.com/user/nludde
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Replying to @ReskillestYT
We'd like to know more. Could you check with your subs, is this happening for desktop, mobile or email notifications (or all of the above)? Also, is this happening with *all* notifications or just certain types? Appreciate the additional info!
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Replying to @TeamYouTube
Email notifications and mobile notificaitons(expecially problems on PHILIPPINES)
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Replying to @ReskillestYT
Thanks for the info. Make sure that you've selected 'Notify subscribers' under 'Advanced settings'. Also double check if your subs have 'all' notifications enabled and not the occasional option. Here's how: https://goo.gl/V3WPcQ
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Replying to @TeamYouTube
This is a little bit useless caus i already checked everything but i move from 250 more live streams viewers(same time same hours) to 5/8..something isn't working on youtube, not on me or my subs ..aniway i hope to try to double check my channel
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Appreciate the info. We have a few more steps to try but mind following so we can get into the details over DM? Thank you!
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