@TeamYouTube I'm having trouble with uploading thumbnails on my videos. Once I drag the image into the drop box it shows up fine, but once I click save changes, the thumbnail resorts back to the automatically picked thumbnail. Is there a way to fix this? Thank you
Just to confirm! Have you checked our Help Center article which has more info on adding video thumbnails: https://goo.gl/6d7hus ? Hope this helps.
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I have edited my thumbnail so it meets all of the recommended settings, such as the resolution and file size. But that didn't do anything. I even tried viewing my channel from another account and the thumbnails still don't show up. Yet they show up in YouTube Studio.
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Hmm, could you try updating the thumbnail using the same steps and let us know if that helps!
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