Okay so @TeamYouTube, apparently a lot of people didn’t get my new video in their sub box...
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Replying to @BrightSunFilms
We'd like to help. Just to clarify, are your subs reporting about your videos not showing up in their subs feed? If so, share a few screenshots so that we can take a look. Appreciate the details.
1 reply 0 retweets 6 likes -
Replying to @TeamYouTube
I’ve gotten multiple tweets and messages claiming subscribers never received a notification or video in their sub box. Views are substantially down so it makes sense.
1 reply 0 retweets 9 likes -
Replying to @BrightSunFilms
Thanks for the info. Have you made sure to select 'Notify subscribers' under advanced settings before uploading the video? Your subs can check their settings too: https://goo.gl/Kk3SbP . Hope it helps!
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
I have been making videos for the past 5 years, yes it is enabled. This is the first time I have been notified on this problem with my videos.pic.twitter.com/At7U38JwQ3
1 reply 0 retweets 4 likes
Thanks for all the details. Can you get in touch with our Creator Support team who can look into this further: https://goo.gl/BxLi8H ? Hope this gets resolved.
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