@TeamYouTube Please help. I keep getting notifications of new videos for a channel that I'm not even subscribed to. I keep clicking to turn them off for that channel but they keep coming. It's extremely annoying. Help, please!
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Replying to @KristinJeannie
We're here to help. Just to confirm, do you see videos for that channel in your subs feed? Does it appear you’re subscribed anywhere else? Keep us posted.
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Replying to @TeamYouTube
They don't show up in my subs feed, are not listed in my subscribed channels, and when I go to their channel it shows I'm not subscribed. I get notified every time they upload a video. I keep clicking Turn Off on the notifications, and it says it's changed, but they continue.
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Replying to @KristinJeannie
Thanks for the info. What device are you using? Also, does this happen across devices? Let us know.
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Replying to @TeamYouTube
It's through the YouTube app for my Android phone. I don't use any other devices or ways to access YouTube.
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Thanks for the info. Have you tried uninstalling the app, restarting your device and reinstalling the app to check if that makes a difference? Keep us posted.
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