@TeamYouTube we have exhausted all effects with google support and the forums but the email we receive back are just robots that aren’t helping us. Please we can’t sign into our account on a computer, but can on the app on our phones. We haven’t gotten any strikes or anything.
Thanks for letting us know. Could you try clearing the browser's cache & cookies to see if that fixes the issue? Also, try this guide and let us know if it helps: https://goo.gl/MZ4Ss3
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I just tried to clear the cache and cookies but the problem still persists. I have also tried using the link but it doesn’t help.
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Hmm, could you try using a different browser/Incognito mode? Let us know how it goes.
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