Does anyone else have purchased movies on @YouTube @TeamYouTube and are they not working not streaming for you as well?
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Replying to @Ali_Creates
We'd like to help. Mind sharing more info about the issue so that we can look into it? Keep us posted.
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Replying to @TeamYouTube
This screenshot is about as much as I can tell you. Been like this since I first tried around 4pm UK. Same experience with all other purchases.pic.twitter.com/G0gMGk75RQ
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Replying to @Ali_Creates
Thanks for the screenshot. Have you tried uninstalling the app, restarting the device and reinstalling the app to check if that resolves the issue? Keep us posted.
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Replying to @TeamYouTube
Ok, tried that, no success. Also not working in desktop computer or smart TV (LG) - same problem.
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Replying to @Ali_Creates
Our YouTube Premium and purchases support team can dive into this further with you, contact them here: https://goo.gl/m11wvR . Hope this gets resolved!
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You're welcome! Give us a shout if you have any questions in the future.
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