Hi @TeamYouTube this video didn't appear in a lot of peoples sub-boxes and notifications weren't sent properly eventhough the watch retention was high. Plz fix the platform. https://twitter.com/Sxvxn/status/1047937151323840518 …
Do you have screenshots from your subs? Could you check with your subs, is this happening for desktop, mobile or email notifications (or all of the above)? Also, is this happening with *all* notifications or just certain types? Appreciate the additional info!
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Most regular viewers have received some mobile notifications, others haven't and the larger majority haven't seen the videos in their desktop/mobile subscription box. I feel like the algorithm is punishing my current uploads due to some that didn't perform as well recently.
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Hmm, we have a few more steps to try but mind following so we can get into the details over DM? Thank you!
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I got an notification, but it wasn't in my sub box
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Hmm, double check your bell settings for the channel and make sure you've opted-in to receive all notifications and not just "Occasional". After that, make sure your app and device settings are turned on: https://goo.gl/UCRcbp . Let us know if things still aren't working!
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