Thanks for reaching out. A few questions, which device/browser are you using? Does this happen across devices? Can you share screenshots and additional info to help us look in to it? We'll check it out.
Appreciate your efforts in trying to fix it. Could you try switching networks and check if that makes a difference? If it doesn't, please send a feedback directly from YouTube: https://goo.gl/WdI0BK . It helps us review them and use these details to investigate and fix issues.
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To clarify, switching the network connection from WiFi to mobile data and vice versa. Let us know how it goes.
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