@YouTube why can't I add a custom thumbnail for my video even my account is verified?
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Replying to @KL_Hallado
We'd like to help. Do you see any error messages while trying to upload a thumbnail on your videos? Let us know.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
nothing, it just says that I cannot upload a custom thumbnail. I can only use the auto-generated thumbnails
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Replying to @KL_Hallado
Thanks for the info. Could you help us with a screenshot of what you see on this page: https://goo.gl/ipzXV4 ? Thanks.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
I already fixed it. Thank you. It asked me to verify again
1 reply 0 retweets 0 likes
Replying to @KL_Hallado
We're happy that it's fixed. Give us a shout out if you have any questions.
8:02 AM - 4 Oct 2018
1 reply
0 retweets
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