@YTCreators Having issues with youtube processing my new video but have no way to contact anyone for help?
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Replying to @DiapersDaydream
Video processing shouldn't take longer than a few hours at most (and may be longer for higher res formats). How long has your video been showing that it's still processing? Here's a few tips for videos stuck in upload too: https://goo.gl/gH99rS . Hope this helps.
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Replying to @TeamYouTube
It has been processing at least three hours now. I really do not want to loose all the footage.
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Replying to @DiapersDaydream
Since it's been a while, we'd recommend waiting a bit longer. If nothing changes after 8+ hours, try to delete and reupload. Tweet back if it's still not working after the second upload attempt!
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Replying to @TeamYouTube
It was a live stream I am trying to process to public... I cant reupload
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Replying to @DiapersDaydream
Our Creator Support team can dive into this further with you, contact them here: https://goo.gl/BxLi8H . Hope this gets resolved.
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Replying to @TeamYouTube
There is no way to contact anyone from that link you gave me
@TeamYouTube so an entire livestream of footage is in limbo or lost? And you guys have NO WAY for your creators to contact you unless they are large enough in your eyes1 reply 0 retweets 0 likes
We've passed this along to our team and we'll have someone reach out to you via email.
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