Hey @TeamYouTube I have a few comments that aren't showing up on my videos. They're not in the spam filter and I can see them in the community tab and notifications, but they're just not on the video. Is there just an easy solution to this? Am I just dumb? Thanks!
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Replying to @offline_dude
We'd like to help! Which device/browser are you using? Also, does this happen across devices? Keep us posted.
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Replying to @TeamYouTube
I don't know about console but it definitely happens between mobile and PC alike
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Replying to @offline_dude
Thanks for the info. If you are using a browser, try clearing cache and cookies. Here's how: https://goo.gl/dwzcyo . If you are using the app, try deleting the app, restarting the device and reinstalling the app. Let us know if this clears things up.
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Replying to @TeamYouTube
They don't show up for me too. It's not the browsers/apps fault.
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Replying to @InitroxA
Have you tried the steps mentioned in the above tweet? Let us know.
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Replying to @TeamYouTube
Yep! After that, it only shows one out of eight comments. Not even my own comment.
1 reply 0 retweets 0 likes
Thanks for letting us know. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues.
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