View count fluctuation is normal as our system temporarily slows down or even freezes a video's view count to check if they are real and accurate. Also, please share screenshots of the issue you're facing with thumbnails so that we can take a look. Keep us posted.
We'll pass this along to our team and will have someone get in touch with you via email.
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Noted! We've captured the details and are having our team take a look. Appreciate it.
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