@TeamYouTube YouTube TV app crashes often on my @LGUS TV. Any possible way to update the app, or any suggestions?...
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Replying to @Krazy_blah
HI, Mark. What is the model number of your LG TV and have you ever used the app on the TV before? To avoid repetition, what troubleshooting steps have you attempted? We're here to help!
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Replying to @TeamYouTube
Thanks. Model is OLED55E6P. Installed app two weeks ago and crashes about once a day. I have to turn off tv, then launch another app, then I go back to YT TV app and works again.
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Replying to @Krazy_blah
I'm afraid that isn't the number I can use to identify the LGTV. The model number can be found on the back of the unit and starts with the letters LG. Please remove then reinstall the app and reboot your TV. We hope this helps!
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Replying to @TeamYouTube
Thanks for the quick replies! Very good help and I appreciate it, will try deleting it soon. It is the correct model number, is a 2016 model:https://www.lg.com/us/tvs/lg-OLED55E6P-oled-4k-tv …
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You're very welcome, thank you! That is a supported model. Please uninstall and reinstall the app and check for software updates on your LG TV and let us know how that goes!
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