@XboxSupport @YouTube It's been starting to happen after years off using the YouTube app on Xbox, but sometimes when a click on a video my Xbox just shuts off. Any help?
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Nope. I'll live with the problem, but I don't know if YouTube is just causing the system to crash or what. Sometimes I turn on my Xbox, go to YouTube, click on a video then it just turns off. All within 10 minutes of it being on. It's only happens with YouTube.
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Replying to @ButthurtPickle
We'd like to help. Could you try uninstalling the app, restarting your device and reinstalling it? Let us know if it fixes the issue.
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Replying to @TeamYouTube
Sure thing. It might be awhile before it does it again, but if it does then I'll contact you again.
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Replying to @ButthurtPickle
Sure, let us know if this happens again. We'll take it from there. Thanks!
12:44 PM - 30 Sep 2018
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