@XboxSupport @YouTube It's been starting to happen after years off using the YouTube app on Xbox, but sometimes when a click on a video my Xbox just shuts off. Any help?
We'd like to help. Could you try uninstalling the app, restarting your device and reinstalling it? Let us know if it fixes the issue.
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Sure thing. It might be awhile before it does it again, but if it does then I'll contact you again.
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Sure, let us know if this happens again. We'll take it from there. Thanks!
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