@TeamYouTube hi I pay for YouTube premium and it's not allowing me to download any videos anymore? The option to download isn't there.
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Replying to @InceyInce
We'd like to understand this better. Mind sharing a screenshot of what you see while downloading a video? Keep us posted.
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Replying to @TeamYouTube
I haven't even got the option to download any more, or background play. Even tho it shows I'm paying for premium.
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Replying to @InceyInce @TeamYouTube
Basically it doesn't recognise I have premium even though I'm definitely paying for it.
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Replying to @InceyInce
Our YouTube Premium and purchases support team can look into specifics and help you further. Here's the link to contact them: https://goo.gl/akUj5G . Hope this gets resolved.
2:43 PM - 29 Sep 2018
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