@TeamYouTube I’ve been having an issue with livestream thumbnails. I keep getting some sort of JSON error. Any way to fix this?pic.twitter.com/UBMdJkmEGH
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We’d like to help! Have you tried clearing your browser's cache and cookies? Also, does this happen on Incognito mode or different browsers? Learn more: https://goo.gl/dwzcyo .
@TeamYouTube: Tried clearing Chrome cache/cookies. Still having the same problem. Worked fine when I used Microsoft Edge (i.e. not by favorite browser, which is Google Chrome). Any ideas as to what to do so I don't have to keep using Edge?
That sounds strange. As a next step, you could send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks.
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