@TeamYouTube so is this audio de-synch ever going to get fixed. The audio is several seconds off of the video. I’ve tried everything and none of the “feedback” options have given a response.
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Replying to @WakahisaSensei
We'd like to help. What device are you on? Also, are you on the main YouTube app? Keep us posted.
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Replying to @TeamYouTube
I am using the main youtube app on the iphone. Everything is up to date and I have tried fresh installs.
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Replying to @WakahisaSensei
Thanks for the info. Have you checked our Help Center article which has info on how to troubleshoot video streaming issues: https://goo.gl/w67CAx ? Hope this helps!
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Replying to @TeamYouTube
This link is not helpful. I am not referring to uploading videos. When i watch videos, audio is out of synch with video.
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Replying to @WakahisaSensei
Oops! What device are you using? We're happy to help troubleshoot or you can use this guide: https://goo.gl/bqA3k1
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Replying to @TeamYouTube
I already said, iphone. I’ve tried everything in your troubleshooting guide already. And from what i can gather, i’m not the only one experiencing audio video de-synch. It started two updates ago and has grown worse since then.
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Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues. Thanks!
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