Why is it that when I have slow WiFi, my YouTube video plays in 240p and constantly buffers while the ads play in full HD and don’t buffer at all?@YouTube
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Replying to @yac_99_
We'd like to help. Which device are you on? Also, does this happen across devices? Share screenshots and additional details for us to look into it.
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Replying to @yac_99_ @TeamYouTube
Also it’s not really a problem with YouTube. It’s more like, why is it a thing? I understand my WiFi sucks. Why does YouTube give the ads more quality instead of giving me low res ads and a drop higher video quality!
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Replying to @yac_99_
Could you please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate issues.
4:46 PM - 28 Sep 2018
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