Sorry to hear about the trouble. We'd like to help. Mind sharing more info about the issue so that we can look into it? Thanks.
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Replying to @sonettaduncan
Please note that every YT account is associated with a unique email address. You'll need to have at least any one of the credentials associated with your account to recover it. Did you try resetting your password w/ the steps on this page: https://goo.gl/v7CdWx ? Let us know!
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Replying to @sonettaduncan
Hi Sonetta, just to confirm what device are you using? We're happy to help troubleshoot or you can use this step-by-step process: https://goo.gl/MZ4Ss3
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Replying to @sonettaduncan
Appreciate it. Here's an additional guide that may help you regain access (it covers more scenarios): https://goo.gl/q2Ijwz . Hope it helps!
9:00 PM - 27 Sep 2018
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