@TeamYouTube Why can't I ring the bell anymore for any of my subscriptions. Even if I unsubscribe and resubscribe it still says there is an error.pic.twitter.com/qHYUCUHtpt
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Replying to @realquuquu
We'd like to help. Have you tried uninstalling the app updates, restarting your device and updating the app. Here's how: Open the Settings app > Tap Apps > Tap the YouTube app > Tap ⋮ > Tap Uninstall Updates. Let us know if that helps.
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Replying to @TeamYouTube
I just did the uninstall thing and it's still doesn't work.
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Replying to @realquuquu
That's odd. Could you try switching networks, WiFi to cellular and vice versa? Also, try subscribing the channel using a different device and see if that makes a difference. Keep us posted.
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Replying to @TeamYouTube
Nothing. It literally happens with every channel I ring the bell for. It used to happen with old subscriptions but I just unsubscribed and resubscribe and it got fixed. Now it's just broken for all of my subscriptions.
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Replying to @realquuquu @TeamYouTube
But it works on my computer so maybe it's the app.
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Replying to @realquuquu
Thanks for the additional info. Could you confirm, if your device is running the most updated OS? Also, please share the app version so that we can look into it. Keep us posted.
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Replying to @TeamYouTube
Got it. I am pretty sure I am running thr most current version of my Note 8 and definitely the most current version for YouTubepic.twitter.com/83huoQSlY1
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Thanks for trying the steps. We have a few more to try but mind following so we can get into the details over DM? Let us know once you've followed us.
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