@TeamYouTube I can’t change my thumbnails and get the error “Invalid JSON String”. Can you help me out, it’s been happening for days on Chrome only.
We'd like to help. Could you try clearing the cache/cookies of your browser? Also, try checking it on Incognito mode. Let us know if that makes a difference.
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I cleared the cache and cookies and tried in normal and incognito mode as well as from different devices but I’m getting the same error
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That's strange. Please send a feedback report directly from YouTube: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues.
End of conversation
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