We'd like to help. What device are you on? Also, could you share a few screenshots about the issue and the error message that you see? Keep us posted.
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Thanks for sharing the screenshots. Does this happen across devices/browsers? Let us know!
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Hmm, have you tried clearing the browser's cache & cookies to see if that fixes the issue? Here's how: https://goo.gl/e2dYZt . Also, try using a different browser or Incognito mode to check if that helps. Keep us posted.
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Understood. Just to clarify, have you made any changes to your account before you got that error message? Let us know, we'll look into it.
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Thanks for all the info. We'll pass this along to our team and you should hear from them soon via email.
6:40 PM - 25 Sep 2018
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