@TeamYouTube why is there no direct line to any sort of customer service??? 
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Replying to @TeamYouTube
I can’t verify my identity on an old account to get access & delete a video.
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Replying to @Sydney_Margaret
We'd like to help. Just to confirm, have you tried signing in following the steps outlined here: https://goo.gl/v7CdWx ? Keep us posted!
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Replying to @TeamYouTube
Yes! I have tried literally everything, at the end it says they can never verify my identity
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Replying to @Sydney_Margaret
Here's an additional guide that may help you regain access (it covers more scenarios): https://goo.gl/q2Ijwz . Hope it helps!
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Replying to @TeamYouTube
It doesn’t. Why can’t a representative access this account and deactivate the video?? Clearly I’ve done everything I can.
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Please note that we will not be able to access any user account from our end due to security reasons. You'll need to have at least any one of the credentials associated with your account to recover and access your it. Hope this helps clarify!
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