Do YouTube videos freeze for anyone else when trying to speed them up? I assume it's due to the new Chrome update. Happens most often during transitions in the video. #YouTube @TeamYouTube
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Replying to @TryclydeTamer2
Thanks for reaching out. What device are you on? Does this happen across devices/browsers? Also, mind sharing more info for us to look into it? Keep us posted.
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Replying to @TeamYouTube
My main device is my desktop PC, which is powerful enough to watch 4K videos. The iPhone app appears to have no issues with speeding up. I also tried it on Chrome on a laptop and the speed issue seems nonexistent, possibly due to Chrome not being updated yet.
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Replying to @TryclydeTamer2
Thanks for the info. Have you tried clearing the browser's cache & cookies to see if that fixes the issue? Here's how: https://goo.gl/e2dYZt . Also, try using a different browser or Incognito mode to check if that makes any difference. Let us know.
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Replying to @TeamYouTube
I tried clearing the cache, cookies, and browsing history yesterday, and the problem persists in Incognito mode. No issues on other browsers, so I'm more and more certain that this centers on the Chrome update. I've also tried enabling hardware acceleration, but to no effect.
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Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks.
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