@TeamYouTube why are my downloads having errors and making me restart the video?? This is not what I’m paying for.
Thanks for reaching out. Have you tried getting in touch with our purchases support team for more info on this: https://goo.gl/m11wvR ? Hope this gets resolved.
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I still had them, it said they were downloaded, but out of nowhere it goes “Something went wrong. Please try again later” and I keep on having to restart the video. I can’t even finish watching it
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Thanks for the info. Could you try signing out, restart your device and signing back into your account to see if that fixes the issue? Also, make sure the software version of the app and the device are up-to-date. Let us know if this helps!
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