@YouTubeTV why does my @RokuPlayer crash when I try and stream on it?
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Replying to @DanielTinsley
Hey Daniel. We'd like to help, we've just got a few questions. Can we get the model number on the Roku? When it crashes, are there any error messages that come up? Does this happen with live content, recorded videos, or all? Let us know.
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Replying to @TeamYouTube
2710x I can’t get the videos to pop up on the YouTube TV menu to play. No error message, just goes back to Roku home page. When I try to run the stream through my phone to the TV, it loads the app briefly, then crashes back to Roku Home screen
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Replying to @DanielTinsley
Thanks Daniel. Currently, this model of Roku is not supported. That's why you're having errors when trying to play. You can find our list of supported devices here: http://goo.gl/i1XBii . Hope knowing what's going on helps, even a bit.
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Replying to @TeamYouTube
Yep it does, thank you. Maybe I or
@RokuPlayer can get@tinsley_tara an updated one for her birthday1 reply 0 retweets 0 likes
Happy to help any time! Cheers!
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