@TeamYouTube I'm unable to add a custom thumbnail to my video. This is the error I getpic.twitter.com/6jWIzigfY1
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We’d like to help. Have you tried clearing your browser's cache and cookies? Learn more: https://goo.gl/dwzcyo . Let us know if that fixes the issue.
That did not fix the issue. I'm using the latest version of Google Chrome, which by the way, was automatically installed. Which upon research appears to be a common issue.
Thanks for reaching out. Can you disable any 3rd party extensions on your browser? Also, try using a different browser or on Incognito mode. Keep us posted.
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