@TeamYouTube hi, I’m trying to upload videos onto our company YouTube account and its failing every time. Not sure why?!
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Replying to @SamLaw89
We'd like to help. What device are you using to upload the video? Do you see any error message? Also, here's our troubleshooter that may help you: https://goo.gl/FwRzhn . Keep us posted.
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Replying to @TeamYouTube
I’m using a desktop. It just keeps processing and failing to upload. I’ve tried different videos and have the same issue
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Replying to @SamLaw89
Thanks for the info. Have you tried clearing your browser's cache and cookies: https://goo.gl/QQ1aAQ ? Also, mind sharing a screenshot of the issue to look into it better? Let us know.
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Replying to @TeamYouTube
Yep, tried that but it just won’t go any further than thispic.twitter.com/NLCOp2rJeF
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Replying to @SamLaw89
Thanks for the screenshot. Could you try using a different device/browser? Also, try switching or using a different network. Let us know if that makes a difference.
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Replying to @TeamYouTube
I’ve tried all of these and still having the same issue. Any other ideas?
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That's odd! Please send a feedback report directly from YouTube with these steps: https://goo.gl/qdciYk . While every individual report may not get a direct response, we do review everything and use the details to investigate further. Thanks.
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