@TeamYouTube am have trouble playing live streams after they turn in to video it gives me a “sorry something went wrong please try again” every time
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Replying to @JhonatanMunoz3
We'd like to help. Could you try signing out and signing back into your account and see if that makes a difference? Let us know if it fixes things for you.
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Replying to @JhonatanMunoz3
A few questions, what device/browser are you using? Does this happen across devices? Keep us posted!
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Replying to @TeamYouTube
I am using the app on a iPhone 8 and yes it happens on all my computer as well
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Replying to @JhonatanMunoz3
Thanks for the info. Could try clearing the browser's cache/cookies? Also, try uninstalling the app, restarting your device and reinstalling it. Let us know if this fixes the issue.
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Replying to @TeamYouTube
I tried everything you told me and it still keeps doing the same thing
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Just to confirm, have you made the video 'Public'? Here's how: https://goo.gl/QWrddX . Also, you can check our Help Center resource on archive live streams: https://goo.gl/J7m54z ? Let us know if that helps!
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