so my google chrome updated and now i cant watch you tube videos on the desktop nor mobile phone iv cleared cache anyone help @YouTube
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Replying to @SJHSPORTS
Just to confirm, do you see any error message? Also, have you tried incognito mode to see if that fixes the issue? Keep us posted.
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Replying to @TeamYouTube
I can watch in incognito mode but not when I'm signed in
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Replying to @SJHSPORTS
Thanks for confirming. Try these steps: delete the app > restart your device > reinstall the app. Also, try disabling any 3rd part extensions on your browser. This usually clears things up but let us know if it's still not working!
2 replies 0 retweets 1 like -
Replying to @TeamYouTube
i think its something to do with my google account tbh
1 reply 0 retweets 0 likes
Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues. Thanks!
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