@TeamYouTube hi guys I’m having an issue about my account, I’ve been trying to find out a solution but didn’t succeed. Can you please send me a dm? Thanks a lot!
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Replying to @muorichetipassa
We'd like to help! Mind sharing more details about the issue? We'll look into it.
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Replying to @TeamYouTube
Sure... I’m using an iPad: if I go to YouTube using safari -> login with my gmail account -> it lets me choose if I want to use my old nickname or the google account. If I use the iOS YouTube app it won’t let me use “the nickname” so I can’t see my playlist/saved videos and so on
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Replying to @muorichetipassa @TeamYouTube
If I use the app on my iPhone everything’s fine, but still can’t understand how to login again with the nickname if one day I’ll accidentally log off
Can’t even find the correct credentials for my “nickname” account. It just works probably thanks to a previous backup
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Replying to @muorichetipassa
Could you share a few screenshots for us to look into it? Keep us posted.
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Replying to @TeamYouTube
Any help is much appreciated, I’d like to always have access to the J, the other one is basically never used. Thank you!!!
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Thanks for the screenshots. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything.
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