We're sorry for the trouble. Let's get you connected to our live support team for in depth help with this. Reach out here: https://goo.gl/sBR8Xk . Hope this gets fixed.
Hi Phuoc. Sorry to hear you've been having trouble with this! What steps have you tried so far? We don't want to repeat anything you've already tried. Here are a few things we recommend: https://goo.gl/PmLXau . Let us know.
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