Just to confirm, have you tried the steps mentioned in this Help Center article: https://goo.gl/TvJhNY ? Also, can you share screenshots and additional info to help us look in to it? Thanks.
Looks like the 'Restricted Mode' is off as per the screenshot. Are you trying to turn it 'ON'? Let us know and we'll take a look!
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I don’t want any restricted mode, am trying to comment on vids
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Just to confirm, do you see this across browsers/devices? Also, try these steps: Sign out from your account > restart your devices > sign back in. Let us know if that helps!
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