@TeamYouTube, for the youtube app on mobile I haven’t received any notifications for a couple of months. I went into the YouTube settings and turned them off and then on again and it still doesn’t work. I would like to know what I can do to fix it.
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Replying to @Thaney0429
You might want to check your device level notifications settings. This guide should help: https://goo.gl/UxsVCh . Keep us posted.
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Replying to @Thaney0429
Thanks for confirming. Is this happening for desktop, mobile or email notifications (or all of the above)? Also, is this happening with *all* notifications or just certain types? Appreciate the additional info.
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Replying to @TeamYouTube
This is happening for mobile and with all notifications
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Replying to @Thaney0429
Are you using iOS or Android? In addition to the channel subscription settings (tap the bell > all notifications) check your notification setup on the YT app and your mobile device to make sure you've opted-in to receive all notifications: https://goo.gl/UxsVCh . Let us know!
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Replying to @TeamYouTube
I have opt in to receive all notifications and I am on iOS
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Thanks for confirming. We would like to chat further about this. Please follow us & let us know when you do so we can reach out over DM.
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