That’s odd. Just to confirm, have you tried these troubleshooting steps: https://goo.gl/62zeYG ? Keep us posted.
Hey there! That's not cool at all! There may be other ways to fix it. Could you let us know what you've tried so far this time?
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Got it. Those are all solid troubleshooting steps. Any chance you've had the TV unplugged recently? Also, your router is close by, right? Let us know!
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