Dear @Youtube, I have this bug where the audio can’t keep up with the screen playing. The screen acts first and about a second later, the audio comes out. The audio and the screens don’t match. How do you fix this?
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Replying to @TSJ10202003
We’d like to help! Which device and browser are you using? Also, does this happen across devices? Let us know.
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Replying to @TeamYouTube
I use an Apple iPhone 6S running iOS 12. I use the YouTube mobile app. I don’t know if it happens across other devices. I can’t check it out.
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Replying to @TSJ10202003
We'd like to help! Mostly, uninstalling & reinstalling the app after restarting your device would resolve most of the issues.
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Replying to @TSJ10202003
Sorry to hear that. Could you check if there are any pending OS updates available on your device? Keep us posted.
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Replying to @TeamYouTube
No there are no updates available. Any more instructions on how to fix this?
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Hmm, as a next step, please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues. Thanks!
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