Thanks for reaching out. Which device or browser are you using? Mind sharing screenshots and more info for us to look into it? Keep us posted.
Thanks for the info. You can try clearing your browser's cache and cookies. If you need a how-to, this guide has the exact steps: https://goo.gl/dwzcyo . Also, try using a different browser or Incognito mode to check if that makes a difference. Let us know if this works.